Shipping and Processing
Once item has been shipped, there is no way to cancel the order. There may be some delays to ship an item due to the very unique and custom work it will require before shipping.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any other questions at firstname.lastname@example.org.